The ‘Marriott Philosophy’ of taking care of employees

Bill Marriott, chairman and chief executive of Marriott International, spoke at Georgetown University’s McDonough School of Business on Monday about his company’s philosophy of taking care of employees because then they will take care of customers and then the customers will keep coming back. He said the commitment probably traces its roots to the dayContinue reading “The ‘Marriott Philosophy’ of taking care of employees”

Thanks a lot, Hotwire! I’m stuck with the worst room in the house

Have you every booked a room through an OTA (Online Travel Agency) like Hotwire, Travelocity, Priceline.com and Expedia, and got stuck in the worst room in the hotel?  You do get what you pay don’t you? TWITTER: Follow Hotelmine FACEBOOK: Hotelmine Fan Page Here’s a phrase you hear a lot in my line of work:Continue reading “Thanks a lot, Hotwire! I’m stuck with the worst room in the house”